What can we help you with?

The most common issues that may cause video playback errors are browser-related. Follow this link for help with troubleshooting.

We want our courses to be accessible worldwide. Check out our price parity policy to learn more about how to request a discount.

Click your profile icon → Purchase History. Then click "View Receipt" next to any transaction. If you can't find it, contact us at support[at]trainindata.com

Yes — we’re happy to help with company invoices 😊

If purchasing the product as a business, click the Are you a business? Enter your Tax ID (if applicable) link on the checkout page. This will reveal a field for Business name and Tax ID number. (Note that you must first fill out your billing address in order to enter in the Tax ID number). Entering in a valid Tax ID number will remove the tax charge, if any, from the total. Find out more details here.

There is a 30-day money back guarantee. If you don't find the course useful, contact us within the first 30 days of purchase and you will get a full refund. Check out our Refund Policy to find out more about how to contact us.

Yes, absolutely! 🎁

To gift a course, when you reach the checkout page of a product, you will see a checkbox with the option to purchase the product as a gift. From there, you can fill in the name and email of the person receiving the product. More details here.

The easiest way to reach us is through the contact form in your account. Log in to Train in Data. Click your profile icon in the top-right corner. Select Contact from the dropdown menu. Fill in the Subject and Message fields with details about your question. Click Send.

Find here some high level guidelines on a recommended course order.

At the end of this page you'll find our recommendations regarding machine learning or deep learning courses.

It is indeed. Download Teachable's app on Google Play or Apple Store, log in with your Train in Data credentials and enjoy the courses from your mobile phone.